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Our stakeholders need and value data and analytics, but require reports to be sharp and insightful. D Story’s story-led presentations, data visualization and videos have made a significant impression on them and helped to fulfill their desire for market insights and client-centricity.
– David Brown, Head of Retail Research & Insights, Standard Chartered Bank
Barney and his team have been instrumental in our agency’s growth over the past five years – transforming the quality of our deliverables, helping to close significant business, and equipping our consultants with practical storytelling & visualisation skills. But what’s most notable to us is that they are a genuine, down-to-earth and dedicated partner who consistently deliver what’s expected and more, no matter what the challenge, timeline or stakes. Our teams love learning from and working with them!
– Maz Amirahmadi, Managing Director Asia, Human8
We were very impressed by the storytelling approach to bring the findings to life with actionable recommendations. We are confident the research will be helpful to our long-term planning and to the day-to-day operations.
– Penny Ho, Brand Planning Manager, Nike HK
The CJM exercise is one of the key drivers to create transformed customer experience by connecting all the dots to become an actionable plan. The lively visual is a fantastic piece of work that helps everyone get involved in the customer focus. The insights generated are well communicated to all key stakeholders, to support their strategy planning to deliver a better CX to our customers.
– Mingo Lau, Senior Manager Customer Excellence, Bupa HK
Great workshop, i liked how you concentrated on the basic principles, rather than how to use fancy (expensive) tools. Considering it was almost 2 hours long, kept me engaged throughout. I liked how you added your personal touch to it. Examples (Oscars) very relevant!
– Kwok, workshop participant
Very good and engaging speaker. You were not only an inspiration for those looking to polish up on their design ability but for anyone looking to start for themselves. Your advice regarding design was accessible to all yet very advanced which I thought was very clever. I had a very good experience, thanks a lot.
– Rory, workshop participant